Our Service Philosophy
Fine jewelry is an investment meant to be worn, loved, and kept for generations. Deeve provides premium care services designed to maintain the beauty, structure, and brilliance of every piece. With a long heritage in goldsmithing, our service standards reflect precise craftsmanship and genuine respect for the jewelry you trust us with.
No plating, no shortcuts. Just enduring fine jewelry made to be worn, loved, and passed down.
Complimentary Cleaning & Polishing
We offer free lifetime cleaning and polishing for all Deeve pieces.
Our cleaning process includes:
Professional ultrasonic cleaning
High-precision polishing
Final inspection for wear or loose componentsRegular cleaning restores shine, removes buildup, and helps preserve structural integrity.
Professional Resizing
If your ring doesn’t fit perfectly, we provide expert resizing services.
Our resizing process maintains:
• Comfort
• Structural strength
• Stone safety
• Perfectly aligned settingsCertain styles (eternity bands, tension settings, some intricate designs) may require custom solutions.
Jewelry Repairs & Restoration
Our repair services ensure your jewelry stays strong and secure.
Repairs include:
• Soldering breaks
• Replacing lost components
• Structural reinforcement
• Prong re-tipping
• Rebuilding worn areas
All repairs follow strict quality standards to match the original craftsmanship.
Stone Tightening & Inspections
We recommend an inspection every 6–12 months.
Our inspection includes:
• Tightening loose diamonds or gemstones
• Checking prongs and settings
• Evaluating metal wear
• Ensuring long-term durability
This service is complimentary for Deeve customers.
Rhodium Plating (White Gold)
For white gold pieces, we offer premium rhodium plating to restore brightness, smoothness, and protection.
Rhodium finishing helps maintain the cool, mirror-like shine characteristic of high-quality white gold jewelry.
Chain & Clasp Repairs
Whether your chain has weakened over time or a clasp becomes loose, we provide precise repair services to restore daily wearability. We service: Broken chains, Weak links, Damaged clasps, Jump rings
How to Request a Service
To start a service request:
- Email service@deeve.ca or use our Contact Page.
- Share your order number or the piece requiring service.
- Our team will provide shipping instructions.
- Once received, your jewelry is inspected and serviced by our experts.
Deeve’s Fine Jewelry Services are designed to elevate the longevity and beauty of every piece you purchase from us. With a heritage rooted in five generations of goldsmithing and gemstone expertise, we approach jewelry care with the same meticulous attention as we do craftsmanship. Our services include professional cleaning, polishing, repairs, stone tightening, resizing, and ongoing maintenance to ensure your jewelry remains vibrant and structurally strong. Regular inspections allow our artisans to identify early signs of wear, helping prevent damage before it occurs. Our complimentary cleaning and polishing restore brilliance while maintaining material integrity. From chain repairs to rhodium plating, each service is performed using industry-standard techniques, precision tools, and the specialized knowledge passed down through our family tradition. We believe fine jewelry should be worn confidently and cared for thoughtfully. Whether your piece needs routine maintenance or a full restoration, our services reflect Deeve’s commitment to quality, authenticity, and responsible luxury. As a Deeve customer, you receive lifetime support—ensuring your jewelry remains as meaningful and beautiful as the moment it was first worn.
