Every bespoke DEEVE piece begins with a personal consultation — by phone or video, or in person at our Toronto head office by appointment — and ends with a handcrafted piece in solid 14K or 18K gold with IGI certified lab-grown diamonds, made in our Ontario studio. This page covers the full order process, technical specifications, timeline, and payment structure — everything you need to know before booking. Back to Custom Jewelry Overview.
Timeline at a Glance
Phase 1 — consultation, design brief, diamond selection. Phase 2 — design development, CAD, revisions, approval. Phase 3 — fabrication, stone setting, QC, delivery. Total: 2–6 weeks from first consultation to delivery, depending on design complexity and approvals. Rush timelines available for an additional fee — confirm availability at booking.
Step-by-Step Order Process
Step 1 — Initial Consultation
We meet by video or phone — or in person at our Toronto head office, by appointment. We'll discuss design direction, material options, and diamond parameters. What to bring: inspiration images (Pinterest, screenshots, clippings), existing jewelry to incorporate or redesign, ring size if known (we can measure at an in-person appointment), budget range, and an important date if applicable.
Step 2 — Design Development & Diamond Selection
We present 2–3 design concepts based on your brief. You'll review IGI certified lab-grown diamonds in person or via detailed certificate data — selecting cut, carat, colour, and clarity — and we refine the design through collaborative revision. Deliverables: concept sketches, CAD rendering and 3D model, diamond shortlist with IGI certificates, detailed material quote.
Step 3 — Design Approval & Deposit
Once you approve the final CAD rendering and quote, we issue a formal order confirmation. A 50% deposit begins fabrication. The confirmation includes the final design rendering, itemized quote (materials + labour + design), production timeline, and deposit invoice.
Step 4 — Fabrication
Your piece is handcrafted in our Ontario studio in solid 14K or 18K gold (never plated) with your selected IGI certified lab-grown diamond, with progress updates at key milestones. Stages: metal casting or fabrication, shaping and forming, stone setting by a certified jeweler, polishing and finishing, engraving if applicable.
Step 5 — Quality Inspection
Every bespoke piece undergoes a rigorous multi-point inspection before delivery: prong tightness and alignment, stone security, surface finish, clasp or closure function, and weight and dimension verification against the approved design.
Step 6 — Delivery & Documentation
The remaining 50% balance is due before shipping or pickup — pickup at our Toronto head office by appointment, or fully insured shipping across Canada. Included: IGI certificate for your diamond, DEEVE packaging, lifetime warranty documentation, care instructions, and an order record for insurance purposes.
Technical Specifications
Gold Options
| Karat | 14K (58.5% gold) or 18K (75% gold) |
| Yellow Gold | Gold + silver + copper alloy. No plating. Zero maintenance. |
| White Gold | Gold + palladium alloy, rhodium finished. Re-plate every 1–2 years. |
| Rose Gold | Gold + copper alloy. Warm pink tone. Most durable color. |
| Construction | Solid throughout — never plated, filled, or vermeil |
Diamond Parameters
| Type | IGI certified lab-grown (CVD) |
| Cuts available | Round, oval, cushion, emerald, princess, pear, marquise, radiant |
| Carat range | 0.25ct – 10ct+ (confirm availability at consultation) |
| Color grades | D–J (colorless to near-colorless) |
| Clarity grades | IF – SI1 (eye-clean recommended: VS2 or better) |
| Certification | IGI — verify at igi.world using report number |
Setting Styles
| Solitaire | 4-prong or 6-prong, classic or cathedral |
| Halo | Single or double halo, round or cushion halo |
| Pavé / Micro-pavé | Band or halo pavé, shared or individual prongs |
| Three-stone | Matching or mixed shapes, tapered or equal |
| Bezel | Full or partial bezel, modern or vintage profile |
| Tension | Available on select designs — confirm at consultation |
Pricing Structure
| Simple pendants / rings | Quoted after consultation |
| Engagement rings | Quoted after consultation |
| Heirloom redesign | Quoted after material assessment |
| Deposit | 50% upon design approval |
| Balance | 50% upon completion |
| Payment methods | Credit card, debit, e-transfer |
Payment & Order Terms
50% deposit — due at design approval. Required to begin fabrication; issued after you approve the final CAD rendering and itemized quote. Non-refundable once fabrication begins. 50% balance — due at completion. Due before shipping or in-person pickup; we notify you when your piece passes final quality inspection. We accept Visa, Mastercard, Amex, debit, and e-transfer. Detailed invoices at each stage; all prices in CAD unless otherwise specified.
How to Prepare for Your Consultation
- Inspiration images — Pinterest boards, screenshots, magazine clippings, or any jewelry you admire
- Budget range — a clear range helps us recommend the right diamond and metal combination
- Ring size — if known; we can measure at an in-person appointment if not
- Important date — if you have a deadline (proposal, anniversary, birthday), let us know upfront
- Existing jewelry — pieces you want to incorporate, redesign, or use as style reference
- Questions — about materials, process, or diamonds — we'll walk through everything
Ready to begin? Book your consultation — email support@deeve.ca or call 855-633-4131. Custom Jewelry Overview · Diamond Education Hub · IGI Certificate Explained.
