Timeline at a Glance
Total: 6–10 weeks from first consultation to delivery. Rush timelines available for an additional fee — confirm availability at booking.
Step-by-Step Order Process
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Step 1 — Initial Consultation (Week 1)
We meet at our Ontario studio by appointment. Bring inspiration images, existing jewelry, your ring size if known, and a clear budget range. We’ll discuss design direction, material options, and diamond parameters.
What to bring: Inspiration images (Pinterest, screenshots, clippings) · Existing jewelry to incorporate or redesign · Ring size (we can measure in studio) · Budget range · Important date if applicable -
Step 2 — Design Development & Diamond Selection (Week 1–3)
We present 2–3 design concepts based on your brief. You’ll review IGI certified lab-grown diamonds in person or via detailed certificate data — selecting cut, carat, colour, and clarity. We refine the design through collaborative revision until you’re fully satisfied.
Deliverables: Concept sketches · CAD rendering and 3D model · Diamond shortlist with IGI certificates · Detailed material quote -
Step 3 — Design Approval & Deposit (Week 2–4)
Once you approve the final CAD rendering and quote, we issue a formal order confirmation. A 50% deposit is required to begin fabrication. We accept credit card, debit, and e-transfer.
Order confirmation includes: Final design rendering · Itemized quote (materials + labour + design) · Production timeline · Deposit invoice -
Step 4 — Fabrication (Week 4–8)
Your piece is handcrafted in our Ontario studio. We use solid 14K or 18K gold (never plated) and your selected IGI certified diamond. Multiple quality checkpoints occur throughout fabrication — we’ll send progress updates at key milestones.
Fabrication stages: Metal casting or fabrication · Shaping and forming · Stone setting by certified jeweler · Polishing and finishing · Engraving (if applicable) -
Step 5 — Quality Inspection (Week 8–9)
Every bespoke piece undergoes a rigorous multi-point inspection before delivery: prong integrity, setting security, surface finish, structural integrity, and dimensional accuracy against the approved design.
Inspection checklist: Prong tightness and alignment · Stone security (no movement) · Surface finish (no scratches, pits) · Clasp or closure function · Weight and dimension verification -
Step 6 — Delivery & Documentation (Week 9–10)
Your completed piece is delivered with full documentation. The remaining 50% balance is due before shipping or pickup. In-studio pickup or fully insured shipping available across Canada.
Included with every bespoke piece: IGI certificate for your diamond · DEEVE packaging · Lifetime warranty documentation · Care instructions · Order record for insurance purposes
Technical Specifications
Gold Options
| Karat | 14K (58.3% gold) or 18K (75% gold) |
| Yellow Gold | Gold + silver + copper alloy. No plating. Zero maintenance. |
| White Gold | Gold + palladium alloy, rhodium finished. Re-plate every 1–2 years. |
| Rose Gold | Gold + copper alloy. Warm pink tone. Most durable color. |
| Construction | Solid throughout — never plated, filled, or vermeil |
Diamond Parameters
| Type | IGI certified lab-grown (CVD) |
| Cuts available | Round, oval, cushion, emerald, princess, pear, marquise, radiant |
| Carat range | 0.25ct – 10ct+ (confirm availability at consultation) |
| Color grades | D–J (colorless to near-colorless) |
| Clarity grades | IF – SI1 (eye-clean recommended: VS2 or better) |
| Certification | IGI — verify at igi.world using report number |
Setting Styles
| Solitaire | 4-prong or 6-prong, classic or cathedral |
| Halo | Single or double halo, round or cushion halo |
| Pavé / Micro-pavé | Band or halo pavé, shared or individual prongs |
| Three-stone | Matching or mixed shapes, tapered or equal |
| Bezel | Full or partial bezel, modern or vintage profile |
| Tension | Available on select designs — confirm at consultation |
Pricing Structure
| Simple pendants / rings | From ~$800–1,500 |
| Engagement rings | From ~$2,000–10,000+ |
| Heirloom redesign | Quoted after material assessment |
| Deposit | 50% upon design approval |
| Balance | 50% upon completion |
| Payment methods | Credit card, debit, e-transfer |
Payment & Order Terms
Required to begin fabrication. Issued after you approve the final CAD rendering and itemized quote. Non-refundable once fabrication begins.
Due before shipping or in-studio pickup. We’ll notify you when your piece passes final quality inspection and is ready for delivery.
We accept Visa, Mastercard, Amex, debit, and e-transfer. Detailed invoices provided at each stage. All prices in CAD unless otherwise specified.
How to Prepare for Your Consultation
- Inspiration images — Pinterest boards, screenshots, magazine clippings, or any jewelry you admire
- Budget range — a clear range helps us recommend the right diamond and metal combination
- Ring size — if known; we can measure in studio if not
- Important date — if you have a deadline (proposal, anniversary, birthday), let us know upfront so we can plan the timeline
- Existing jewelry — bring any pieces you want to incorporate, redesign, or use as style reference
- Questions — about materials, process, diamonds, or anything else — we’ll walk through everything
Process & Order FAQ
How do I start a bespoke order?
Email support@deeve.ca or call 437-898-5969 to book your consultation. All consultations are by appointment only at our Ontario studio.
What is the deposit and when is it due?
A 50% deposit is due upon design approval — after you’ve reviewed and approved the final CAD rendering and itemized quote. The remaining 50% is due upon completion before delivery.
How long does a bespoke order take?
6–10 weeks from first consultation to delivery. Design development takes 2–3 weeks; fabrication takes 4–6 weeks. Rush timelines may be available — confirm at booking.
What gold options are available?
Solid 14K or 18K gold in yellow, white (rhodium finished), or rose gold. Never plated, filled, or vermeil. See our 14K vs 18K comparison →
What diamond specifications are available?
IGI certified lab-grown diamonds in all major cuts, 0.25ct to 10ct+, color D–J, clarity IF–SI1. We recommend VS2 or better for eye-clean appearance. Learn about IGI certification →
Can I use my own diamond or existing jewelry?
Yes. Bring your piece to the consultation. We’ll evaluate the stones and metals for quality and suitability, then discuss redesign options.
Do bespoke pieces come with a warranty?
Yes. All bespoke pieces are covered by DEEVE’s lifetime warranty covering manufacturing defects, setting integrity, and craftsmanship.
Can I make changes after design approval?
Minor changes may be possible before fabrication begins. Once fabrication starts, changes are limited. We work through multiple revisions before approval specifically to avoid this — take your time reviewing the CAD before signing off.
Ready to begin? Book your consultation at our Ontario studio — by appointment only.
Email support@deeve.ca Call 437-898-5969← Back to Custom Jewelry Overview | Diamond Education Hub → | IGI Certificate Explained →