SMS Terms & Conditions

DEEVE sends text messages in two situations: order notifications you have subscribed to, and replies to messages you send us. We send no promotional or marketing SMS of any kind in either case.

How you opt in

Order notifications. You may opt in on our Text updates page by entering your mobile number and ticking the consent box. That box is never ticked for you, and opting in is never required to place an order. You consent to receive order and shipping notifications at the number you provide. This is the only way to be subscribed to DEEVE text messages.

Customer care replies. If you text us first at 855-633-4131 — for example from the “Text us” option on our Contact page — we reply to you about your inquiry. Replying to a message you sent us is not a subscription and enrolls you in nothing: you are never added to order notifications or any other list by texting us, and you are never required to accept messages in order to get help. Nothing else, never marketing.

Message Types

We send the following types of SMS messages exclusively:

Order confirmation notifications
Shipping and tracking updates
Out-for-delivery and delivery confirmations
Replies to your own text inquiries (customer care)

We do not send promotional or marketing messages via SMS.

Message Frequency

Message frequency varies based on your order activity. You may receive up to 5 messages per order.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. To re-subscribe, reply START at any time.

Help

For help, reply HELP to any message, or contact us at deeve.ca/pages/contact.

Privacy

Your mobile number and personal information are handled in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes.

Supported Carriers

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Rogers, Bell, Telus, and other major North American carriers. Carrier support may vary.

Last updated: August 2026

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Bought two, one for me and one as a gift

I liked the 3 carat bracelet so much I ordered a second one as a gift. The quality is consistent across both pieces — diamonds are bright and evenly set, gold is solid, clasps work smoothly. DEEVE has a customer who will keep coming back. The price-to-quality ratio is excellent.

Patricia, repeat purchases are the greatest compliment. Thank you. We hope both bracelets bring joy.

Well made, good value

Natural diamond stud earrings in solid 14K white gold with a lifetime warranty at this price point is genuinely good value. The 0.50 carat size has real presence. The craftsmanship is solid — prongs are even, stones are secure, backing feels reliable. A confident purchase.

Solid quality, fast delivery

Ordered on a Monday and received by Thursday — great for a Canadian order. The 2 carat bracelet in white gold is beautiful and the craftsmanship is evident. Clasp is tight and secure. The diamonds are bright and very consistent in appearance. Would order from DEEVE again without hesitation.

Slightly smaller than expected but beautiful

The 2 carat total weight is split between two earrings — so each stone is 1 carat. I understood this but the visual size was still slightly smaller than I imagined from the photos. The quality is excellent and the IGI certification is genuine. The earrings are beautiful, just clarifying the per-stone size for other buyers.

Great point, Mariève. We will review how we communicate per-stone weight more clearly on the product page. Thank you.

My most-worn earrings

Three months in and these 1 carat lab-grown studs have become my default. I rarely wear anything else. The quality has held up through daily use, the white gold remains bright, and the diamonds are as brilliant as day one. A very satisfying long-term purchase.

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SMS Terms & Conditions